Shipping policy
Shipping Policy
Last Updated: July 15, 2026
Thank you for shopping with Blind Bear. We are committed to delivering your order safely and as quickly as possible.
Order Processing
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Orders are typically processed within 1–2 business days after payment confirmation.
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Orders are processed only on business days (Monday to Saturday, excluding public holidays).
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During sales, festive seasons, or periods of high order volume, processing times may be slightly longer.
Shipping
We currently ship across India.
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Estimated Delivery Time
Estimated delivery timelines are:
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Metro Cities: 2–5 business days
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Other Cities & Towns: 3–7 business days
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Remote Locations: 5–10 business days
These are estimated delivery times only. Actual delivery may vary depending on your location, courier operations, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation along with tracking details via email, SMS, or WhatsApp (where available).
Delivery
Please ensure that your shipping address and contact details are accurate when placing your order.
If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by emailing blindbear.in@gmail.com or messaging us on +91 74900 06066 (WhatsApp).
To process your request, please provide:
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Your order number
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Clear photographs of the product and packaging
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A complete unboxing video
Approved exchanges for damaged, defective, or incorrect products will be arranged by Blind Bear at no additional shipping cost to the customer.
Size Exchanges
We offer exchanges for size issues, subject to product availability.
For approved size exchanges, customers are required to pay a ₹100 shipping and handling fee.
Please refer to our Refund & Exchange Policy for complete details.
Delays Beyond Our Control
Blind Bear is not responsible for delays caused by:
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Courier service disruptions
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Natural disasters
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Weather conditions
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Government restrictions
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Public holidays
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Any other unforeseen circumstances beyond our reasonable control
Contact Us
If you have any questions regarding shipping, please contact us:
Blind Bear
Email: blindbear.in@gmail.com
WhatsApp: +91 74900 06066
Website: https://blindbear.in